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Shipping policy

We take pride in creating high-quality, made-to-order products. Please read the information below to understand how shipping works for your order.

Order Processing

All orders are made to order and typically require 2–5 business days to process before they are shipped. Orders are only processed on business days (Monday through Friday, excluding holidays).

Shipping Times

Once processed, shipping times are as follows:

United States: 3–7 business days
International: 7–21 business days

Please note that shipping times may vary due to carrier delays, customs procedures, or other unforeseen circumstances. We appreciate your patience and understanding.

Shipping Costs

Shipping fees are calculated at checkout and vary depending on your location and the items ordered.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become active with the carrier.

Shipping Issues

If your order is lost, delayed, or damaged during shipping, please contact us at support@retrogeous.com immediately. We will work with the carrier to resolve the issue and determine an appropriate resolution.

Additional Information

We are not responsible for delays caused by customs or postal services.

It is the responsibility of the customer to provide an accurate shipping address. Orders shipped to incorrect addresses may incur additional fees or may not be recoverable.

For international orders, additional customs duties, taxes, or fees may apply. These are the responsibility of the customer.

FAQ

All orders are made to order and typically require 2–5 business days to process before they are shipped. Orders are only processed on business days (Monday through Friday, excluding holidays).

Once processed, shipping times are as follows:

United States: 3–7 business days
International: 7–21 business days

Please note that shipping times may vary due to carrier delays, customs procedures, or other unforeseen circumstances.

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become active with the carrier.

If your order is lost, delayed, or damaged during shipping, please contact us at support@retrogeous.com immediately. We will work with the carrier to resolve the issue and determine an appropriate resolution.

We want you to be happy with your purchase. If there is an issue with your order, please contact us at support@retrogeous.com within 30 days of delivery with your order number and details of the issue.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us.

Yes. We want to make sure you get the perfect fit. You can find our full sizing chart here, with measurements for all available sizes.

If you're still unsure, feel free to reach out to support@retrogeous.com and we'll be happy to help.

We offer free worldwide shipping on every order. No minimums, no exceptions. Once your order is placed, you'll receive a confirmation email followed by a tracking link as soon as it's on its way.

If you have any questions about your shipment, please contact us at support@retrogeous.com.

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